Contact Kudita Support

We're here to help with your store, vendor app, billing, and account questions.

Email support

Best for account issues, billing, technical problems, and account deletion requests.

[email protected]

Send email

Before you write

  • Include your registered vendor email
  • Store name or URL slug if applicable
  • Order ID for payment or order issues
  • Screenshots of any error messages

Response time

We typically respond within 1–2 business days. Account deletion email requests are processed within 7 business days.

Buyer order questions?

If you purchased from a Kudita store, contact the store owner first for shipping, refunds, or product issues. Kudita support assists with platform and vendor account matters.

Buyer guide →

Self-service resources