What is a Kudita store?

When a business uses Kudita to sell online, they get their own ecommerce website (for example kudita.com/s/fashionhub). You shop directly from that store — Kudita provides the technology; the vendor fulfills your order and handles product questions.

How to shop

  1. Open the store link shared by the seller (website, Instagram, WhatsApp, etc.).
  2. Browse categories or search for products.
  3. Add items to your cart and open checkout.
  4. Enter delivery address and contact details.
  5. Choose a payment method and complete your order.
  6. Save your order confirmation — use it to track status or contact the seller.

Articles for buyers

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Refunds & disputes

Return and refund policies are set by each vendor. Check the store's Refund Policy page (usually in the footer) or contact the seller directly. For payment issues, include your order number when reaching out.

Kudita platform support ([email protected]) can help with technical checkout problems but order disputes are primarily between you and the store owner.

Ordering via WhatsApp

Many Kudita stores offer ordering through WhatsApp. Tap the WhatsApp button on the ecommerce website or message the number the seller shared — the bot can show products and help you place an order in chat.